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Distribution and Fulfillment

Distribution and Fulfillment

Maintaining the integrity of your business’s reputation is our primary goal. We achieve it by getting your goods to the customers who need them, when they need them — focused on every KPI requirement along the way.

Customer-focused fulfillment

We’ll study your processes and build an order fulfillment service that delivers the most efficiency and satisfaction to your customers while hitting your business unit goals. Our flexibility affords you full, broken, or mix/match case options that marry up with your (or our) selected logistic service to meet processing and delivery targets.

Same-day order processing

We work to minimize lead times by shipping products out the same day they were ordered, helping build trust with your customers. Plus, our technology platforms provide seamless integration and visibility resulting in order fulfillment transparency and customer confidence.

Transportation and shipping

We have a robust network of transportation partners with built-in volume discounts and processes for getting your goods from anywhere in the world to anywhere in the world your customers need them. We can help you import, export, and move your freight via container, FTL, LTL, Cross Dock, Parcel, Overnight and Emergency. Our seasoned supply chain team and global contract rates help lower your costs and take the burden of goods movement off your shoulders.

Flexible labor support

Market seasonality and immediate customer demands require the ability to expand and contract on short notice. Our labor flexibility is a strength, particularly when you have large projects that require a quick turnaround.

Data analysis

Providing support where it matters most is critical, and our team of analysts are experts at breaking down data to help focus your efforts. Using “needs” center point of gravity studies and overall facility modeling, we can help determine ideal locations for future facilities. Our team will also use data to identify areas where efficiencies can be made within your existing facilities. Plus, we have developed pricing programs based on freight and volume, commodity forecast models, profitability reviews, retail market analyses and more with the intent of ensuring we are continually adding value to your business.

Warranty management & flexible returns

Our live customer service team is ready at hand to process a variety of warranty claims and returns, over a diverse product offering. We ensure consolidated and efficient solutions for your customers. We also monitor warranty and quality claims with proactive "voice of customer" feedback and supply chain reviews to stay ahead of any potential large-scale problem that can affect your customer relationships.